For Sound Off products purchased new, we offer a 1-year warranty from the date of delivery, which covers manufacturing defects. We will inspect the item in question, and if the defect is covered under warranty, we will repair or replace the item at our discretion.  All items submitted for replacement must be accompanied by a Return Authorization. Please click here to request one.


For pre-owned Sound Off products, we offer a 6-month warranty from the date of delivery, which covers manufacturing defects. We will inspect the item in question, and if the defect is covered under warranty, we will repair or replace the item at our discretion.  All items submitted for replacement must be accompanied by a Return Authorization. Please click here to request one.