Professional Use Technology

Questions about using our professional-grade products, like RF headphones and transmitters.

What are the best practices for headphone hygiene during COVID-19?
Here are the current recommendations from the Centers for Disease Control. For information about handwashing, see the CDC’s Handwashing website. Regardi...
Mon, Jul 19, 2021 at 10:15 AM
How do I set up my Sound Off™ Blade 3-series system?
Blade 3 and Blade 3X Transmitters are compatible with GLO 3, GLO 3X, and GLO 3XC Headphones.    Click here for our Setup Guide to using a Blade 3/3X...
Mon, Dec 6, 2021 at 8:57 AM
How do I set up my Sound Off™ Blade 2-series system?
Blade 2 and Blade 2.2 Transmitters are compatible with GLO 2 Headphones and GLO 3X/3XC Headphones.  Click here for our Setup Guide to using a Blade 2/2....
Mon, Dec 6, 2021 at 8:57 AM
How do I set up my Sound Off™ Bolt 2-series system?
Bolt 2.1 and Bolt 2.2 Transmitters are compatible with GLO 2, GLO 3X, and GLO 3XC Headphones.   Click here for our Setup Guide to using a Bolt 2.1/2.2 T...
Mon, Dec 6, 2021 at 8:58 AM
How do I use my Sound Off™ BYO Receiver?
BYO Receivers are compatible with Blade 2-series Transmitters, Bolt 2-series Transmitters, and Blade 3X Transmitters.   Click here for our Setup Guide to ...
Wed, Dec 1, 2021 at 5:05 PM
How long can I use my Sound Off headphone on a single charge?
A fully-charged Sound Off headphone will be good for 10+ hours of use.  When switched off, Sound Off headphones will hold their charge for weeks or...
Wed, Aug 4, 2021 at 3:17 PM
How do I charge my Sound Off headphones?
GLO 2 and GLO 3 headphones can be charged using the provided charging cable. The charging port is below the headphone's volume control. Both headphone ...
Thu, Nov 11, 2021 at 3:41 PM
How do I know when the headphones are finished charging?
While the headphones are charging, a red indicator LED light will illuminate. When they are fully charged, the indicator light will turn green or blue.
Wed, May 12, 2021 at 3:27 PM
How often should I charge my Sound Off headphones?
We recommend charging Sound Off headphones at the end of each day of use. This way you know they're ready to go the next day.
Wed, Sep 2, 2020 at 6:37 PM
I'm renting Sound Off headphones. Will I need to charge them myself?
Our rentals headphones will arrive fully charged and have a battery life of 8+ hours. For long events, we recommend not powering on the headphones until you...
Wed, Sep 2, 2020 at 6:46 PM