Professional Use Technology 19

• How do I set up my Sound Off™ Blade 3-series system?
• How do I set up my Sound Off™ Blade 2-series system?
• How do I set up my Sound Off™ Bolt 2-series system?
• How do I use my Sound Off™ BYO Receiver?
• How long can I use my Sound Off headphone on a single charge?

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Personal Use Technology 5

• How do I power on my Sound Off™ Gotham Headphones?
• How do I pair my Sound Off™ Gotham Headphones to my Bluetooth device?
• What does it mean when my Sound Off™ Gotham Headphones flash red and blue lights?
• Can I use my Sound Off™ Gotham Headphones at a Sound Off event?
• When will the “out-of-stock” headphone products in the web store be back in stock?

Shipping & Rental Return 10

• How can I return my rental gear?
• I don’t want to wait for pickup. Can I drop off my package at FedEx?
• Can I provide special delivery instructions?
• Can I update the delivery address?
• Where’s my package?

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Troubleshooting 10

• Best practices for setting up your Sound Off transmitter
• There is no sound coming through the headphones
• The sound through the headphones is either too quiet, or too loud and distorted
• I'm hearing some noise in the headphones
• Getting the best sound from your Shure BLX wireless microphone

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Booking Events 7

• What is a phantom DJ?
• Are you still able to socialize/talk to people at Sound Off™ events with the headsets on?
• Can announcements be made through the headsets?
• How long can I rent headphones?
• When will the Sound Off™ team be on-site for my event?

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Attending Events 8

• Do I have to check out Sound Off™ Headphones or can I bring my own?
• I just purchased tickets to a Sound Off™ event. What does it mean when my tickets say “early”?
• Are the headphones comfortable for activities with lots of movement, like fitness, guided tours or dancing?
• What is a Sound Off™ Silent Disco?
• What is Sound Off™ Yoga?

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Marketing & Branding 5

• Where can I find the Sound Off™ logo?
• How do I refer to Sound Off™ in my materials?
• Where can I find images to use for promoting my Sound Off™ event?
• Can we license the use of your product or event photos?
• Does Sound Off have event friendly instructions for guests?

About Sound Off™ 2

• What does Sound Off™ offer over other companies?
• In which markets are you located?