We always recommend the following tips when setting up your system: Sound Off headphones usually work at peak performance when they're at least 10 fee...

Be sure to check the headphone is powered on, channel is matching the transmitter channel, and volume knob is turned up. If sound is still not present, ...

Be sure to check the volume on the headset, and check the levels on your audio source. If you’re using an audio mixer, each audio source will have a knob to...

Due to the nature of radio technology, some noise will always be present, but it can be minimized by following the steps below: Check that audio is coming...

Please watch this quick video to learn how to sync your Shure BLX wireless microphone receiver and transmitter, and scan for the best frequency. This will ...

It’s important to clean your equipment between uses in order to support optimum performance and longevity, as well as provide safe hygiene for users. He...

We recommend the Fitness Audio Aeromix Mini Fitness Mixer which balances functional simplicity with dynamic sound. However, the Aeromix Mini incorporates vo...

Sennheiser's guide to running a frequency scan can be found here.  You should run a frequency scan whenever you move your XS system to a new location. ...

It is best to perform an ‘AUTO SCAN’ at the location you are going to be using the unit. See below for the full instructions: Press “menu” button 4 times...

Begin by located a small light next to the channel/power button on the headphones (this tiny light will either be blue or green when the headphones are powe...