Professional Use Technology

Questions about using our professional-grade products, like RF headphones and transmitters.

Can I control what colors the LEDs display?
Normally, the LED colors correspond to the audio channel selected by the wearer, but with the addition of a K1 LED Controller connected to each Sound Off Tr...
Wed, Sep 2, 2020 at 7:01 PM
Do you offer custom branding options?
Please contact us to ask about custom headphone branding and white-label options for your event, rental, or equipment purchase.
Wed, Sep 2, 2020 at 6:52 PM
What's the difference between the personal & professional headphones?
Our Sound Off™ Gotham headphones are designed for personal use and employ a one-to-one Bluetooth device connection.  Our Sound Off™ GLO 2 and GLO 3 head...
Fri, Jul 17, 2020 at 3:06 PM
What is Sound Off's Return Policy?
Purchased equipment in unused, new condition, with all original packaging, warranty cards, and manuals, may be returned within 14 days of delivery. Head...
Wed, Dec 17, 2025 at 12:37 AM
What is Sound Off's Warranty?
For Sound Off products purchased new, we offer a 1-year warranty from the original date of purchase, which covers manufacturing defects. We will inspect the...
Mon, Nov 18, 2024 at 4:05 PM
How to Set Up Your Fitness Audio Aeromix + Fitness Audio MTU8
Please see video below for a step-by-step demonstration on how to set up the Fitness Audio Aeromix & Fitness Audio MTU8.
Fri, Nov 13, 2020 at 10:53 AM
Are the headphones waterproof?
Our headphones are NOT waterproof. While they could withstand a little light rain, we don't recommend using them if the rain turns into a full on shower...
Fri, May 21, 2021 at 1:30 PM
SHURE GLXD4 Wireless Receivers: Setup Instructions
Please refer to this support article for important instructions regarding setting up your  SHURE GLXD4 Wireless system.
Thu, Sep 2, 2021 at 4:39 PM
Which line level do the RCA inputs on the Blade 2 transmitter "expect" to receive?
Our transmitters are expected to receive +4 dBu signal.  The "low/ high" switch on the transmitter is in reference to the power setting on the...
Fri, Jan 26, 2024 at 10:36 AM