Professional Use Technology

Questions about using our professional-grade products, like RF headphones and transmitters.

Can I control what colors the LEDs display?
Normally, the LED colors correspond to the audio channel selected by the wearer, but with the addition of a K1 LED Controller connected to each Sound Off Tr...
Wed, Sep 2, 2020 at 7:01 PM
Do you offer custom branding options?
Please contact us to ask about custom headphone branding and white-label options for your event, rental, or equipment purchase.
Wed, Sep 2, 2020 at 6:52 PM
What's the difference between the personal & professional headphones?
Our Sound Off™ Gotham headphones are designed for personal use and employ a one-to-one Bluetooth device connection.  Our Sound Off™ GLO 2 and GLO 3 head...
Fri, Jul 17, 2020 at 3:06 PM
What is Sound Off's Return Policy?
Purchased equipment in unused new condition, with all original packaging, warranty cards & manuals, may be returned within 14 days of delivery. &nbs...
Thu, Aug 12, 2021 at 6:18 PM
What is Sound Off's Warranty?
For Sound Off products purchased new, we offer a 1-year warranty from the original date of purchase, which covers manufacturing defects. We will inspect the...
Mon, Nov 18, 2024 at 4:05 PM
How to Set Up Your Fitness Audio Aeromix + Fitness Audio MTU8
Please see video below for a step-by-step demonstration on how to set up the Fitness Audio Aeromix & Fitness Audio MTU8.
Fri, Nov 13, 2020 at 10:53 AM
Are the headphones waterproof?
Our headphones are NOT waterproof. While they could withstand a little light rain, we don't recommend using them if the rain turns into a full on shower...
Fri, May 21, 2021 at 1:30 PM
SHURE GLXD4 Wireless Receivers: Setup Instructions
Please refer to this support article for important instructions regarding setting up your  SHURE GLXD4 Wireless system.
Thu, Sep 2, 2021 at 4:39 PM
Which line level do the RCA inputs on the Blade 2 transmitter "expect" to receive?
Our transmitters are expected to receive +4 dBu signal.  The "low/ high" switch on the transmitter is in reference to the power setting on the...
Fri, Jan 26, 2024 at 10:36 AM